Home Grants FAQ
How can I check if I’m eligible for Home Grants’ services?
You can check your eligibility easily through our website’s dedicated section. Generally, if you’re 18 or older and receiving benefits, you might be eligible. However, specific criteria can be found on our site, or you can call our customer service for a direct consultation.
What does the eligibility check cover?
The eligibility check serves multiple purposes. First, it assesses your property and household against various government grant schemes aimed at reducing your energy bills. The evaluation considers a range of factors including the type of property, its location, and its current energy efficiency levels. Additionally, your household’s circumstances are reviewed to determine eligibility for specific schemes. This comprehensive assessment helps us identify the most appropriate energy efficiency improvements for you, such as upgrading to a new heating system or adding insulation, which in turn can reduce your energy expenses.
How quickly will I get my results?
Upon completing the eligibility form, one of our energy advisors will contact you within 24 hours to discuss the next steps. The advisor will also give you an estimated timeline for the grant processing and completion of the energy-efficient work, tailored to your specific circumstances.
What happens after I find out I’m eligible?
Once you’re deemed eligible for a grant, we will guide you through the next steps of the process. This typically involves outlining the energy-efficient improvements that can be made to your property and advising you on how to proceed with these upgrades.
Are there truly no hidden costs or fees involved?
Absolutely! Our services are funded by grants, ensuring they are entirely free for eligible consumers. We pride ourselves on transparency and ensure there are no hidden costs for the services we provide.
How can I be assured of the quality of installations?
Home Grants prioritises top-tier quality in all services. Our team consists of trained professionals certified in their respective trades. Moreover, we offer a robust insurance-backed guarantee of up to 25 years on our work.
How long does a typical installation take, and will it disrupt my daily routine?
We guarantee installation within just seven days, subject to eligibility checks. Our team always aims to minimise disruption, ensuring a smooth and efficient process. Specific timelines can vary depending on the service, but we communicate these details well in advance.
If I face any issues post-installation, is there a support team I can reach out to?
Absolutely! Our commitment doesn’t end with installation. We have a dedicated support team available to assist you with any post-installation queries or concerns you might have.
What long-term benefits can I expect from the upgrades?
With our services, you can expect significant improvements in energy efficiency, leading to reduced fuel bills. The upgrades also add value to your property and contribute to a more eco-friendly living environment. Moreover, our insulation and heating solutions aim to provide you with a warmer and more comfortable home throughout the year.
Are You Eligible?
Check if you qualify for our free services
